The RM Planner - Privacy Policy

Returned and Renewed (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use the The RM Planner App (“the App”).

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and login credentials when you create an account.
• Subscription & Payment Data: Billing details and subscription status. Payments are processed securely through Apple App Store or Google Play; we do not store full credit card information.
• App Usage Data: Goals, calendar sync preferences, “I Am” statements, and participation in community features.
• Device & Technical Data: Device type, operating system, IP address, crash reports, and analytics on app performance.
• Community Interactions: Posts, comments, and participation in Accountability Pods and meetups.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App’s features.
• Process payments and manage subscriptions.
• Send you important updates, reminders, and support communications.
• Facilitate community interaction between users.
• Ensure safety and integrity of the App.

Information Sharing

We do not sell or rent your personal information. We may share limited information with:

• Service Providers: Payment processors, hosting services, and analytics providers.
• Legal Authorities: If required by law or to protect rights, property, or safety.

Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion of your account and personal information at any time.

Data Security

We use industry-standard encryption and security practices to safeguard your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

The App is not intended for individuals under 18 years old. While the content is safe and appropriate, accounts may only be created by those 18 and older. We do not knowingly collect personal data from minors.

Coaching Disclaimer

• The RM Planner provides life coaching resources, not therapy.
• We are not medical or mental health professionals and do not provide medical, psychiatric, or psychological treatment.
• Coaching content may feel therapeutic, but it is not a substitute for professional care.
• If you need medical or mental health support, please consult a licensed professional.

Your Rights

• Access, update, or delete your personal information.
• Cancel your subscription at any time through Apple App Store or Google Play.
• Contact us for privacy-related concerns at cortland@returnedandrenewed.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and take effect immediately upon publication.

Contact Us

For questions about this Privacy Policy, please contact us at:
cortland@returnedandrenewed.com